Pre-Orders shows any food or drink guests have ordered ahead of their visit, so the kitchen can prepare in advance.

## Steps

1. Go to Manage > Bookings > Pre-Orders.

2. Any upcoming pre-orders are listed here, showing the guest, the booking they're linked to and what's been ordered.

3. If there are none due, the screen will say No upcoming pre-orders.

The Pre-Orders screen when nothing is due

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![](https://chat.areyoulost.co.uk/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBNUT09IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--c33d11374f48d4351cd85a6e2132e61e0632aaa1/pre-orders-empty-state.jpg)

## Tips

Pre-orders are usually linked to larger bookings, like Sunday lunches or set-menu events, where guests choose their meal in advance.

Check this screen alongside Bookings so the kitchen knows what to prepare ahead of a busy sitting.

If a guest's order needs to change, this is handled outside the Staff App — speak to a manager if something looks wrong.