Ask a guest to choose their food ahead of their visit, from either the Timeline or the Live Floor Plan.

## Steps

1. Open the booking from either the Timeline or the Live Floor Plan by clicking on it.

2. In the details panel, switch to the "Pre-order" tab.

3. If no pre-order has been requested yet, tap "Request Pre-order".

4. 
   ![](https://chat.areyoulost.co.uk/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBWUE9IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--3933a01c3ff441176c0c1a6151539893949a9edc/no-preorder-yet.png)

5. Choose which pre-order menu to send - see the article on the Menu Builder for how to create these menus.

6. 
   ![](https://chat.areyoulost.co.uk/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBWUU9IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--a5f2ce1c0bc9b8b74a55b6da03b0f3d131839576/preorder-invite-form.png)

7. Tap "Send Invite" to email the guest a link to choose their food, or "Cancel" to back out without sending anything.

8. To check what a guest has chosen, open the same booking and go to its Pre-order tab again - their selections are shown there once submitted.

## Tips

A pre-order can only be requested if the booking has a guest email on file - if you see a message saying it can't be requested, add an email to the booking first.

Send the invite a few days before the booking to give guests time to respond, rather than on the day itself.

Set up your pre-order menus in the Menu Builder before you try to send an invite - the menu picker only shows menus that already exist.


