Create tags to flag notable guests, and set how many visits (and over what period) make someone a "Regular", plus how long since their last visit makes them "Lapsed".

## Steps

1. Go to Settings, then "Guest CRM".

2. 
   ![](https://chat.areyoulost.co.uk/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBBWXM9IiwiZXhwIjpudWxsLCJwdXIiOiJibG9iX2lkIn19--80b029018cdab6235eba5d16ab4a5303f35f253b/guest-crm-settings.png)

3. Under "Guest Tags", type a name (e.g. "Anniversary Diner") into "New Tag" and click "Add Tag" - tags appear on guest profiles and can be used to filter your guest list. Remove one at any time using the x on its chip.

4. Under "Regular & Lapsed Guests", set "Regular: visits" (the number of visits needed) and "Regular: within days" (the window those visits must fall within).

5. Set "Lapsed: after days" - the number of days since a guest's last visit before they're considered lapsed. Click "Save" - this one definition applies everywhere, from the Guests list's Regulars filter to a guest's profile badge and matching Marketing segments.