Requesting Shift Acknowledgement

Reece

Reece

Last updated on Aug 22, 2026

Ask each staff member to review and confirm their shifts when you publish a rota, so you know they've seen it.

Steps

  1. Go to Settings, then "Rota Settings" under the ROTA SETTINGS section.

  2. Switch on "Request Shift Acknowledgement".

  3. Save your changes.

  4. From now on, whenever you publish a rota, each staff member gets a push notification and email asking them to review and acknowledge their shifts.

  5. On the Weekly Rota Builder, shifts that have been acknowledged are highlighted, so you can see at a glance who's confirmed their shift and who hasn't.

Tips

This doesn't stop staff from working an unacknowledged shift - it's a way to confirm they've seen and reviewed their rota, not a hard requirement to clock in.

If you switch this off, publishing a rota still notifies staff as normal - they just won't be asked to acknowledge it, and the Weekly Rota Builder won't show acknowledgement status.

Use the highlighted shifts on the Weekly Rota Builder as a quick way to chase up anyone who hasn't confirmed a shift close to the start of the week.