Pre-Orders shows any food or drink guests have ordered ahead of their visit, so the kitchen can prepare in advance.
Steps
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Go to Manage > Bookings > Pre-Orders.
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Any upcoming pre-orders are listed here, showing the guest, the booking they're linked to and what's been ordered.
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If there are none due, the screen will say No upcoming pre-orders.
The Pre-Orders screen when nothing is due
Tips
Pre-orders are usually linked to larger bookings, like Sunday lunches or set-menu events, where guests choose their meal in advance.
Check this screen alongside Bookings so the kitchen knows what to prepare ahead of a busy sitting.
If a guest's order needs to change, this is handled outside the Staff App — speak to a manager if something looks wrong.